Privacy Policy

Date Updated:

Introduction

This privacy policy (“Policy”) explains our policy regarding the collection, use, disclosure and transfer of your information by Triad Technologies Private Limited or any of its affiliate(s) (“we” or “us” or “our”), which operates the website https://redi.biz ("Site"), “ReDi RM App” and “ReDi BM App” (the “App”) available on Google Play Store and iOS and all the services related to ReDi (collectively ReDi services). This Policy forms part and parcel of the Terms of Use for the ReDi App Services. Capitalized terms that have been used here but are undefined shall have the same meaning as attributed to them in the Terms of Use. Users (as defined hereinafter) are requested to read this Policy in conjunction with the Terms of Use.

As we update, improve and expand the ReDi Service, this Policy may change, so please refer back to it periodically. By accessing the Site, App or otherwise using the ReDi App Services, you consent to the collection, storage, and use of the personal information you provide (including any changes thereto as provided by you) for any of the services that we offer.

We respect the privacy of the users of the ReDi Services (“Users” or “you”) and are committed to reasonably protect it in all respects. The information about the User as collected by us is: (a) information supplied by Users and (b) information automatically tracked while using a mobile device having ReDi RM and ReDi BM App Services enabled (collectively referred to as “Information”). The information received by the App will not be shared with any third-party or third-party service providers for the purposes of advertising or marketing. ReDi will only be using the information for providing Services to you.

By using ReDi Apps Services and ReDi web application, you agree to this Policy. If you do not agree with any term in this Policy, please do not use / avail of the ReDi Services.

Information We Obtain

We obtain the following forms of information from you:

Information You Submit

You may choose to provide us with personal information through the Platform, like:

1. Contact information, such as your name, address, telephone number and email address.

2. Payment information, such as your payment card details.

3. Information obtained from the account you use to login to the Platform.

4. Personal information in communications and other content you submit or share, such as photographs and video clips.

5. Information about services received/rendered on the Platform.

Information We Collect By Automated Means

If you use the Platform, we may collect the following information by automated means:

1. The type of device you use and its operating system.

2. Internet protocol (“IP”) address.

3. Location

4. We don’t collect, read or store your personal SMS from your inbox.

5. Camera (We require the camera information permission to provide you an easy/smooth experience and to enable you to click photos)

De-Identified and Non-Personally Identifiable Information

We automatically track certain information about you based upon your behaviour on our Platform. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users and improve our services. This information is compiled and analysed on an aggregated basis. We also collect your Internet Protocol (IP) address and the URL used by you to connect your computer to the internet, etc. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address. Cookies are small data files that a Website stores on Your computer. We will use cookies on our Website similar to other lending websites / apps and online marketplace websites / apps. Use of this information helps Us identify You in order to make our Website more user friendly. Most browsers will permit You to decline cookies but if You choose to do this it might affect service on some parts of Our Website. If you choose to make a purchase through the Platform, we collect information about your buying behaviour. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we collect such information into a file specific to you.

We may de-identify personal information that we have collected from you through the Platform and combine it with de-identified information about other users, information from third parties, and/or publicly available information.

Platform Visitor ship Information

We gather information from the Website activity, such as data on the number of people who visit the Platform, the pages they visit, the duration of their stay, etc. Platform Visitor ship Information includes:

1. Collected on an aggregate, anonymous basis, which means no personal identifiable information is associated with this data.

2. Gathered through the use of web server logs and cookies.

Uses Made Of The Collected Information

We may associate any category of information with any other category of information and will treat the combined information as personal data in accordance with this policy for as long as it is combined. We store the information collected from the Platform, which is used mainly to enhance the end-user experience. The information is processed and analyzed by automated means to offer a variety of features that you get from using the Platform. The information will be used for advanced analytics to offer additional insightful features in future. We may also anonymize (de-personalize) the information we collect and combine it with other information sources for the purpose of advanced analytics and future use cases.

Disclosure Of Information

Our customer’s privacy is extremely important to us. However, we may disclose certain information obtained due to the following:

1. To our employees, in order to diagnose and resolve any problems or to provide support to you.

2. To any other person, who perform services on our behalf, survey administration, technical or customer support, shipping, and provision of email and data analytics.

3. To the business partners, who can alert you about the new services. Upon receipt of any alert if you desire to be removed from such alert list, you may inform the sender or unsubscribe from the list as provided in each mail alert.

4. If we are required to do so by law, regulation or legal process, such as a court order or in response to legal requests by government agencies or when we believe disclosure is necessary or appropriate to prevent physical, financial or other harm, injury or loss or in connection with an investigation of suspected or actual unlawful activity.

5. Data can be used for third-party integration in order to provide additional services.

Use Of Cookies

Some pages on the Platform use "cookies," which are small files that the Platform places on your hard drive for identification purposes. These files are used for Platform registration and customization the next time you visit us. Your web browser may allow you to be notified when you are receiving a cookie, giving you the choice to accept it or not. By not accepting cookies, some pages may not fully function, and you may not be able to access certain information on this Website.

Security Of Data

We and our partners maintain commercially reasonable measures to maintain information security and prevent it from unauthorized access. However, no security is fool-proof and in case we become aware of any breach of security of your information, we will notify you using the mobile number that we have. If you do not agree to the terms discussed above, you should exit our Platform or stop using the same. When you access our Platform, you acknowledge that you have read and agreed to abide by the terms described above.

Link To Third Party Websites

Our Platform may contain links to third-party websites/apps, which are not under our control. We have no responsibility or liability for and we make no representations whatsoever about any other website that you may have access to through our Platform. These linked sites are only for your convenience, and therefore, you access them at your own risk. The inclusion of such links does not imply that we endorse or accept any responsibility for the content or uses of such websites.

Force Majeure

Notwithstanding anything contained in this Privacy Policy or elsewhere, we shall not be held responsible for any loss, damage or misuse of your user information, if such loss, damage or misuse is attributable to a Force Majeure Event. “Force Majeure Event” shall mean any event that is beyond our reasonable control and shall include without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, network errors, computer hacking, technical snags, unauthorized access to computer data and storage device, breach of security and encryption and any other like event beyond our control.

Change In Privacy Policy

We reserve the right to update, modify and amend any of the terms of our Privacy Policy, at any time without prior intimation to you. We shall not be liable for any failure or negligence on your part to review the updated Privacy Policy before accessing or using the Platform. Your continued use of the Platform, following changes to the Privacy Policy, will constitute your acceptance of those changes.

Contact Us

If you wish to contact us regarding our Platform or Privacy Policy, please contact us at:

Email: support@redi.biz